Privacy policy

Last Updated: July 2026

At ABBA Specialty Coffee, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information (processed securely through third-party payment providers)
  • Order history
  • Device information, browser type, IP address, and cookies

How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website, products, and services
  • Prevent fraud and enhance website security
  • Comply with legal obligations
  • Send promotional emails or newsletters (only if you choose to receive them)

Payment Information

All payments are securely processed through trusted third-party payment providers. We do not store or have access to your complete payment card information.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyse website traffic, and enhance our services.

You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.

Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information.

Your information may only be shared with trusted third-party service providers who assist us in operating our business, including:

  • Payment processors
  • Shipping and delivery providers
  • Website hosting services
  • Analytics and marketing platforms

These providers receive only the information necessary to perform their services and are required to protect your information.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable means to safeguard your information, no method of electronic transmission or storage is completely secure.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate or incomplete information
  • Request deletion of your personal information where permitted by law
  • Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using our Contact Page.

Third-Party Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of these external websites and encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page along with the revised "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or how we collect, use, or protect your personal information, please visit our Contact Page to get in touch with our team. We'll be happy to assist you and will respond to your enquiry as soon as possible.