Shipping policy
Last Updated: July 2026
Thank you for shopping with ABBA Specialty Coffee. We are committed to roasting, packing, and shipping your coffee with care to ensure it arrives fresh and ready to enjoy.
Order Processing
Orders are typically processed within 1–2 business days after payment has been successfully received.
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping
Shipping rates are calculated at checkout based on your delivery location and selected shipping method.
Once your order has been shipped, you will receive a confirmation email with tracking information (where available).
Delivery Times
Estimated delivery times may vary depending on your location and the shipping carrier.
Please note that delivery times are estimates and are not guaranteed.
Shipping Delays
While we strive to deliver every order on time, delays may occur due to weather conditions, carrier issues, customs processing, or other circumstances beyond our control.
We appreciate your patience and understanding in these situations.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order.
ABBA Specialty Coffee is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping information provided by the customer.
If an order is returned to us because of an incorrect address, additional shipping charges may apply to resend the package.
Damaged or Lost Packages
If your order arrives damaged or appears to be lost during transit, please contact us as soon as possible. We will work with the shipping carrier to investigate the issue and assist you in resolving it.
International Shipping
International shipping availability depends on your destination. Any applicable customs duties, import taxes, or additional fees are the responsibility of the customer unless otherwise stated.
Contact Us
If you have any questions about shipping, delivery, or your order, please visit our Contact Page. Our team will be happy to assist you and respond to your enquiry as soon as possible.